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Understanding and managing organizational behavior - George & Jones - 6th edition

Summary of Understanding and managing organizational behavior - George & Jones - 6th edition

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What is the definition of organizational behavior and why is knowledge about this important? - Chapter 1

What is the definition of organizational behavior and why is knowledge about this important? - Chapter 1

Organizational behavior is defined below and it is clear that this topic is important. Due to the many changes in the world outside of the organization, the way of working within the organization also changes. The behavior and performance of an organization are discussed below. 

How can you define organizational behavior?

An organization is a group of people who work together to achieve individual goals or group goals. Individual goals are goals that members within the group aim to achieve, for example earning money, getting respect and so on. Examples of goals for an organization are profit, development of a particular drug or ensuring that a particular product is promoted. Organizations exist to offer resources and services. The quality of these goods and services are the result of the behavior and performance of the employees within an organization.

Organizational behavior (OB), is the study of factors that influence the behavior of individuals and groups within

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What are individual differences and why are they important to managers? - Chapter 2

What are individual differences and why are they important to managers? - Chapter 2

Individual differences are the ways in which people differ from each other. Every member of an organization has its own way of behavior. It is important for managers to understand individual differences because they influence the feelings, thoughts, and behavior of employees. Individual differences can be divided into two categories:

  • personality differences

  • capacity differences

What is personality and how is it influenced?

Personality refers to the relatively stable patterns in the thinking, feeling, and behavior of a person. It is an important factor in explaining the behavior of people within an organization and in the favorable or unfavorable attitude towards the job and the organization.

sources of personality

Personality is partly biologically determined (nature). There are no specific genes that determine personality, but twin research shows that approximately 50% of personality can be explained by hereditary factors.

The other half can be explained by

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What is the influence of personal thoughts and feelings about work on organizational behavior? - Chapter 3

What is the influence of personal thoughts and feelings about work on organizational behavior? - Chapter 3

This chapter discusses the thoughts and feelings (the work values, work attitudes, moods, and emotions) that people have about work, their job, the organization in which they work and how these thoughts and feelings influence the organizational behavior. Study of the thoughts and feelings contribute to a better understanding and better management of organizational behavior.

What are work values?

work values are the personal views of an employee about what one expects to get from work and how one should behave at work. Expected rewards (outcomes) can be self-respect, money or status. These values are relatively static and are guidelines for behavior. work values can be divided into two categories, namely intrinsic and extrinsic work values.

Intrinsic work values are the values that are related to the nature of the work itself, for example, learning new things, being challenged or being creative.

Extrinsic values are values that are related to the impact of work,

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How do perceptions and attributions help organize, understand and perceive? - Chapter 4

How do perceptions and attributions help organize, understand and perceive? - Chapter 4

This chapter deals with how perceptions and attributions help to organize, understand and interpret what is observed and how managers can increase their skills by paying attention to the way they perceive and interpret. Furthermore, steps are discussed for the effective management of a diverse work floor.

What is perception?

Perception is the process of selecting, organizing and interpreting information that comes through the senses, to understand it and to form an opinion about it.

Perception consists of three components:

  1. receiver: he tries to understand the observations,

  2. the target of the perception: this refers to the subject that the receiver tries to understand, such as a person, a group, an event, a sound, an idea or whatever is being watched,

  3. situation: the environment/situation in which the perception takes place.

The disadvantage of perception is that it isn't always 100% accurate because what

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Organizational Behavior: summaries and study notes for Organizational Behavior - Bundle

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