Summary with the 4th edition of Organisational Behaviour by Buelens, Sinding and Waldstrom
Organisational Behaviour - Buelens, Sinding & Waldstrom - 4th edition 2011 - Summary
Chapter 1: Organisational behaviour in the past
Organisational behaviour observes the interactions and habits of people and organisations. It tries to improve the organisations effectiveness.
Pfeffer found evidence that ‘people-centred practices’ are strongly associated with higher profits and significantly lower employee turnover. Seven people-centred practices in successful companies:
Job security: eliminate fear of losing a job
Careful hiring: emphasis on good fit with company culture
Power to the people: decentralisation and self-managed teams
Generous pay for performance
Lots of training
Less emphasis on status: to build a ‘we’ feeling
Trust-building: through the sharing of critical information
History
Classic social theory | Marx, Durheim, Weber |
Rational-system view | Taylor, Fayol, Barnard, Simon |
Human relations view | Mayo, |