Labor psychology and organizational psychology

 

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Labor psychology and organizational psychology

Intro

What is organizational psychology?

  • Organizational psychology deals with the relationship between the employee and the social work environment. The relationship with the organization as a whole, the parts of the organization, where partse within which one works and working with colleagues
  • Organizational psychology can also be seen as a combination of skills and knowledge that can be applied to various aspects of life and not just work. For example, organizational psychologists have recently begun researching green society, especially green businesses. Another example of an aspect to which organizational psychology can be applied is poverty (Conte & Landy)

What is labor psychology or occupational psychology?

  • Occupational psychology deals with the relationship between characteristics of work and employee functioning, specifically how employee and employer feel about it
  • For example, the workload, work ethic, the degree of independent decision making, the degree of responsibility one can or cannot handle.

What is personnel psychology?

  • Personnel psychology deals with the relationship between the motivation and performance of an employee in an organization .
  • For example, by training employees, providing insight into personal development or stagnation or, for example, specific recruitment and selection.

What is social psychology?

  • Social psychology deals with the psychosocial aspects of group processes and social interactions in general

   

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Labor- and organizational psychology: The best textbooks summarized

Labor- and organizational psychology: The best textbooks summarized

Summaries and Study Assistance with Labor- and organizational psychology

Table of content

  • Summary with the book: Agents and Instruments of change by Cawsey
  • Summary with the book: Applied Psychology in Human Resource Management by Cascio and Aguinis - 7th edition
  • Summary with the book: Cross-Cultural Management by Thomas and Peterson - 4th edition
  • Summary with the book: Essentials of Organizational Behavior: An Evidence-Based Approach by Scandura
  • Summary with the book: Foundations of sport and exercise psychology by Weinberg
  • Summary with the book: Getting to yes: negotiating an agreement without giving in by Fisher a.o. - 3rd edition
  • Summary with the book: Human Resource Management: Functions, Applications, and Skill Development by Lussier and Hendon - 3rd edition
  • Summary with the book: Introduction to Human Resource Management by Banfield and Kay - 2nd edition
  • Summary with the book: Mastery in Coaching by Passmore - 1st edition
  • Summary with the book: Organizational Behavior by Neck a.o. - 3rd edition
  • Summary with the book: Organizational Behavior: Emerging Knowledge. Global Reality by McShane and Von Glinow - 9th edition
  • Summary with the book: Organisational Behaviour by Sinding and Waldstrom - 6th edition
  • Summary with the book: Organizational Change: Theory and Practice by Burke 4th edition
  • Summary with the book: Organization Theory: Modern, Symbolic, and Postmodern Perspectives by Hatch and Cunliffe
  • Summary with the book: Social Psychology and Organizations by De Cremer a.o.
  • Summary with the book: Straight choices: The psychology of decision making by Newell a.o. 2nd edition
  • Summary with the book: The Psychology of Advertising by Fennis and Stroebe - 3rd edition
  • Summary with the book: Understanding and Managing Organizational Behavior by George and Jones - 6th edition
  • Summary with the book: Work in the 21st century: An introduction to Industrial and Organizational Psychology by Conte and Landy - 6th edition

About Labor- and organizational psychology

  • Organizational psychology focuses on understanding individual and group behavior within organizational settings, while labor psychology concentrates on matching people to jobs and optimizing workplace productivity.
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What is labor psychology?

What is labor psychology?

Labor psychology, while not as widely recognized as other psychology subfields, delves into the psychological aspects of work. It examines the relationship between individuals and their work environment, focusing on how work impacts employees' well-being, motivation, and performance.

What are the main features of labor psychology?

  • Focus on the Workplace: It explores the psychological factors influencing employee behavior, attitudes, and experiences within the work environment.
  • Human Factors: Labor psychology considers how job design, ergonomics, and organizational culture impact employees.
  • Motivation and Engagement: This field studies what motivates employees to perform well and feel engaged in their work.
  • Well-being and Stress: Labor psychology examines how work can impact employee stress levels, job satisfaction, and overall well-being.

What are important sub-areas in labor psychology?

  • Occupational Stress: Studies the causes and consequences of work-related stress, and strategies for stress management.
  • Organizational Culture: Examines how an organization's values, beliefs, and practices influence employee behavior and well-being.
  • Work Motivation: Explores the factors that drive employee motivation, satisfaction, and commitment to their work.
  • Leadership Psychology: Studies the impact of leadership styles on employee motivation, engagement, and performance.
  • Human-Computer Interaction: Examines how technology design and usability influence work efficiency and employee well-being.

What are key concepts in labor psychology?

  • Job Satisfaction: The extent to which an employee feels fulfilled and satisfied with their work.
  • Work Motivation: The internal and external factors that drive an employee to exert effort towards work goals.
  • Organizational Culture: The shared values, beliefs, and behaviors that characterize an organization.
  • Occupational Stress: The physical and psychological strain caused by work demands, exceeding an employee's ability to cope.
  • Work-Life Balance: The ability to manage personal and professional demands effectively to achieve well-being.
  • Ergonomics: The science of designing workplaces and equipment to fit the needs of the human body, promoting safety and comfort.

Who are influential figures in labor psychology?

  • Frederick Winslow Taylor (Management Consultant): Pioneered scientific management, focusing on efficiency and productivity in the workplace, though his ideas have been criticized for neglecting the human element.
  • Elton Mayo (Industrial Psychologist): Conducted the Hawthorne Studies, highlighting the importance of social factors on employee motivation and productivity.
  • Abraham Maslow (Psychologist): Developed the hierarchy of needs, a theory of motivation that can be applied to understanding employee needs and motivation in the workplace.
  • Frederick Herzberg (Psychologist): Proposed the two-factor theory of job satisfaction, differentiating between factors that motivate (motivators) and those that merely satisfy basic work needs (hygienes).

Why is labor psychology important?

  • Enhanced Employee Well-being: Helps create workplaces that promote employee well-being and reduce work-related stress.
  • Increased Productivity: Understanding employee motivation and engagement can lead to improved performance and productivity.
  • Reduced Turnover: By addressing factors like job satisfaction and work-life balance, labor psychology can help reduce employee turnover.
  • Improved Work Design: Informs the design of safe, efficient, and user-friendly workplaces that optimize employee performance.
  • Positive Organizational Culture: Labor psychology can guide the development of a positive and supportive organizational culture that fosters employee engagement.

How is labor psychology applied in

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Latest blogs, jobs, projects, organizations, and tips tagged with: Labor psychology and organizational psychology

Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 1

Organizational behaviour is the study of what people think, feel and do in and around organizations. It also encompasses how organizations interact with their environment. Organizations are groups of people who work interdependently toward some purpose. Organizations are collective entities. Organizational behaviour theories are important because they influence organizational events (1), they comprehend and predict work events (2) and they adopt more accurate personal theories (3).

There are several major environmental developments facing organizations:

  1. Technological change
    This boosts productivity, but also have the possibility to displace employees and render entire occupational groups obsolete. It can also alter the relationships between co-workers, clients and suppliers.
  2. Globalization
    This refers to economic, social and cultural connectivity with people in other parts of the world. There is an intense level of connectivity and interdependence around the globe in organizations. It brings more complexity and new ways of
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 15

Lewin’s force field analysis model describes the forces that drive and restrain proposed organizational change. Driving forces are forces that lead to organizational change. Restraining forces are forces that maintain the status quo. Stability occurs when both forces are equal. Unfreezing occurs when there is disequilibrium between the driving and the restraining forces, leading to effective change. Refreezing occurs when systems and structures are introduced that reinforce and maintain the desired behaviours. This model states that effective change occurs by unfreezing the current situation, moving to the desired position and then refreezing the situation.

Subtle resistance to change is more common than overt resistance to change. Some people experience change as relational conflict, although experiencing it as a task conflict would be more productive. There are several reasons why employees resist change:

  1. Negative valence of change
    Employees resist change when they believe the
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 14

Values are stable, evaluative beliefs that guide our preferences for outcomes or courses of action in a variety of situations. Shared values are values that people within the organization or work unit have in common. Shared assumptions are nonconscious, taken-for-granted perceptions or ideal prototypes of behaviour that are considered the correct way to think and act toward problems and opportunities. Espoused values are the stated values and enacted values are values we actually act upon. The organization’s culture consists of shared values and shared assumptions.

There are seven main corporate cultures, although many of the popular organizational culture models and measures oversimplify the variety of organizational cultures because as long as employees have diverse values, an organization’s culture will have noticeable variability. The seven main corporate cultures are innovation (1), stability (2), respect for people (3), outcome orientation (4), attention to detail (5), team orientation (6) and

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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 12

Leadership refers to influencing, motivating and enabling others to contribute toward the effectiveness and success of the organizations of which they are members. Leadership refers to a role and not a position. Shared leadership is the view that leadership is a role, not a position assigned to one person and people within the team and organization lead each other. In order for shared leadership to be effective, formal leaders need to be willing to give up some power.

Transformational leadership refers to a leadership perspective that explains how leaders change teams or organizations by creating, communicating and modelling a vision for the organization and inspiring employees to strive for that vision. There are four elements of transformational leadership:

  1. Develop and communicate a strategic vision
    A vision is a positive image or model of the future that energizes and unifies employees. An effective strategic
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 11

Conflict is the process in which one party perceives that its interest is being opposed or negatively affected by another party. Conflict is based on perception. One party can believe they have a conflict without the other party believing this. Conflict can lead to lower performance, higher stress, dissatisfaction and turnover, less information sharing and coordination, increased organizational politics, wasted resources and weakened team cohesion. There are also benefits of conflict. The optimal conflict perspective states that organizations are most effective when employees experience some levels of conflict but become less effective with high levels of conflict. Conflict can lead to better decision making, make people more responsive to the changing environment and lead to a stronger team cohesion if the conflict is between the team and outside opponents.

There are two types of conflict:

  1. Task conflict (constructive conflict)
    This is a type
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 10

Power is the capacity of a person, team, or organization to influence others. Power is based on the target’s perception that the power holder controls. Power is also based on dependence, the target needs to believe that someone has access to a resource that can help or hinder him to achieve a goal. Countervailing power is the capacity of a person, team, or organization to keep a more powerful person or group in the exchange relationship. A minimum level of trust is crucial in order to have power. There are several sources of power:

  1. Legitimate power (power from position)
    This is an agreement among organizational members that people in certain roles can request certain behaviours of others. This is usually the most important source of power in organizational settings. Legitimate power has restrictions; it gives the power holder only the right to ask others to
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 8

Teams are groups of two or more people who interact with and influence each other, are mutually accountable for achieving common goals associated with organizational objectives and perceive themselves as a social entity within an organization. Different types of teams can be distinguished by team permanence (1), skill diversity (2) and authority dispersion (3). Team permanence refers to how long that type of team usually exists. Authority dispersion refers to the degree that decision-making responsibility is distributed throughout the team or is vested in one or a few members of the team.

There are three types of teams: departmental teams (1), self-directed teams (2) and task force teams (3). Informal groups exist because humans are social animals, they want to belong to a group, they accomplish personal objectives and we are comforted by the presence of others.

People are more motivated in groups because

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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 7

Decision making is the process of making choices among alternatives with the intention of moving toward some desired state of affairs. Rational choice decision making selects the best alternative by calculation the probability that various outcomes will occur from the choices and the expected satisfaction from each of those outcomes. An opportunity is a deviation between current expectations and a potentially better situation that was not previously expected.

There are five main problems of problem identification:

  1. Solution-focused problems
    This is identifying a problem as a veiled-solution, but this is not really the problem.
  2. Decisive leadership
    Leaders that announce problems or opportunities before logically assessing the situation does not help with identifying the problem.
  3. Stakeholder framing
    Stakeholders hide or provide information in ways that the decision-maker sees the situation as a problem, opportunity or steady sailing. This information is not always accurate
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 6

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The meaning and effect of money differ between men and women. Men attach more value to money than women. Women see money in terms of things they can do with it and men see it as a symbol of power and autonomy. People in countries with high power distance have a high priority for money.

There are four types of objectives of rewards:

  1. Membership- and seniority-based rewards
    These are monetary rewards for being a member somewhere and for working somewhere for a long time. These rewards can reduce turnover, but do not directly motivate job performance.
  2. Job status-based rewards
    These are rewards on the basis of the status or worth of the jobs they occupy. Job worth can be measured through job evaluation, which measures the required skill, effort, responsibility and working conditions. It can improve fairness, but also
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Organizational Behaviour, emerging knowledge and practice for the real world, by S. McShane, M. Von Glinow (fifth edition) – Summary chapter 4

Behaviour in the workplace is influenced by cognitive processes and emotions. Emotions may have a greater effect because they can occur prior to cognitive processes. Emotions are physiological, behavioural and psychological episodes experienced toward an object, person or event. Emotional states are short-term and moods are long-term. All emotions have two common features: emotions have a certain valence, also called core affect (e.g: approach or avoid object) (1) and emotions ready us to some extent (2).

Attitudes are evaluations of an object or event. Attitudes consist of beliefs, feelings and behavioural intentions. Feelings can make sure that attitudes differ, even though the beliefs and the behaviours are the same for two people. Having more positive emotions at work can counteract negative experiences at work. Cognitive dissonance is the uncomfortable physiological state when attitudes and behaviour conflict. Cognitive dissonance can be reduced by changing the attitude or

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