Questions

Question 1

Which of the following is a benefit of participative decision-making?

1. Decreasing information flow among members.
2. Making fast decisions.
3. Narrowing down diverse skills and knowledge of people involved.
4. Making decisions that reflect the real nature of work.

Question 2

Ralf always turns in reports with punctuation errors. The reports of the three other employees on the QA report writing team always produce grammatically clean reports. Ralf is about to turn in another report, and his manager has already noticed errors. Ralf demonstrates ________. His sloppy reports can be attributed to an ________ cause.

1. Low distinctiveness, low consensus, and high consistency; internal
2. High distinctiveness, low consensus, and high consistency; external
3. Low distinctiveness, high consensus, and high consistency; internal
4. Low distinctiveness, low consensus, and high consistency; external

Question 3

Which of the following terms indicates the tendency of an individual to attribute his own successes to
internal factors while putting the blame for failures on external factors?

1. Stereotyping
2. Self-serving bias
3. Distinction bias
4. Selective perception

Question 4

Participative management is a method of management where ________.

1. Low-level workers are responsible for making corporate policy decisions.
2. Few representatives of workers sit on a company's board of directors.
3. Subordinates share a significant degree of decision-making power with their immediate superiors.
4. Representatives of workers form work councils and these councils must be consulted when management makes decisions about employees.

Question 5

During an employment interview, the HR director may judge people differently based on whether (s)he feels the behavior is internally of externally caused. During the interview, the applicant is on his best behavior, so the HR director may wonder if that behavior would change after hired, or in other words, if the individual would display different behavior under different circumstances. This would represent which of the following factors of attribution theory?

1. Internally caused behaviors
2. Consensus
3. Distinctiveness
4. Externally caused behaviors

Question 6

Chantal is the only person in her football team that has scored a goal in every match. In the last game, she played as well as always. According to the attribution theory, her behaviour will be attributed:

1. Externally
2. Both internally and externally
3. Internally because of high consensus
4. Internally because of high consistency

Answer indication

Question 1

D. Making decisions that reflect the real nature of work.

Question 2

A. Low distinctiveness, low consensus, and high consistency; internal.

Question 3

B. Self-serving bias.

Question 4

C. Subordinates share a significant degree of decision-making power with their immediate superiors.

Question 5

C. Distinctiveness.

Question 6

D. Internally because of high consistency.