What are the costs of workplace conflict? - ExamTests 11

Questions

Question 1

Which of the following is an example of ingroup-outgroup conflict?

1. Peter doesn’t like people at work who are lazy.
2. Rosie badmouths other teams in a volleyball competition she takes part in.
3. Tommie wants to be the leader on a work project, but he’s not confident enough.
4. Hannah had an argument with her workgroup colleague.

Question 2

Harry often gossips about other employees. What category of deviant behavior is it?

1. Production
2. Property
3. Political
4. Personal agression

Question 3

Which of the following is an example of a task conflict?

1. Rick and Fay have been removed from the team they worked with after they were overheard making derogatory comments about one of their colleague's racial origin.
2. Harry and Steve have been reprimanded by their project lead for spending too much time using the Internet for personal use at work.
3. Linda and Daisy had a disagreement over which of their employees should be assigned to work on a high-priority project.
4. Tara and her manager have just had a heated argument because Tara feels she has been overlooked for a promotion that was her rightful due.

Answer indication

Question 1

B. Rosie badmouths other teams in a volleyball competition she takes part in.

Question 2

C. Political.

Question 3

C. Linda and Daisy had a disagreement over which of their employees should be assigned to work on a high-priority project.