A good counsellor in Rodger’s eyes was characterised by:
- Unconditional positive regard
The counsellor supports the client unconditionally and is non-judgmental - Emphatic understanding
The counsellor ensures that he/she understands the client’s thoughts, feelings and meaning from the client’s point of view - Congruence
The counsellor is genuine in his/her support and understanding, it is not a mere implementation of a therapeutic technique
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