Questions

Question 1

Tara is a tax accounting manager. Her team is mostly male, and she tends to give men higher performance evaluation, because she thinks they are better with numbers. Which of the following managerial challenges does it represent?

1. Globalization
2. Changes in workforce demographics
3. Technology development
4. Diversity

Question 2

Which of the following is an example of a formal group:

1. Employees from different departments having lunch
2. Friends’ book club
3. Airline flight crew
4. Neighbours planning to plant trees outside their building

Question 3

In Chantal's team everyone trusts each other. What category of team effectiveness model does it represent?

1. Context
2. Composition
3. Process
4. Overall effectiveness

Question 4

Which of the following is an example of a team:

1. Employees from different departments having lunch
2. Pedestrians crossing the street
3. Students assigned to work together on an assignment
4. Several new employees that started at the same time

Question 5

Jannah, Baley, and Danny work in different departments but often eat lunch together. They are an example of a(n) ________ group.

1. Formal
2. Informal
3. Command
4. Task

Question 6

Which of the following is not a reason why people join groups?

1. To consume fewer hours in decision making.
2. To fulfill social needs for affiliation.
3. To feel stronger and have fewer self-doubts.
4. To achieve something that cannot be individually achieved.

Question 7

Which of the following terms refers to the process by which an individual's desire for acceptance by the group and the pressure by the group on individual members to match its standards results in a change in individual attitudes and behaviors?

1. Coercion
2. Conformity
3. Commitment
4. Convergence

Question 8

The current popularity of teams can be attributed to the fact that ________.

1. They enable quicker accomplishment of goals than individuals.
2. They aid in the performance of simple tasks that do not require diverse inputs.
3. They represent a better way to use employee talents.
4. They reduce the need for coordination and supervision.

Question 9

Which of the following is true regarding formal groups?

1. They are marked by stipulated behaviors in pursuit of organizational goals.
2. They lack clearly defined structures and roles for their members.
3. They have negligible impact on employee performance and behavior.
4. They are natural formations that arise in response to the need for social contact.

Question 10

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

1. Groupthink
2. Collective efficacy
3. Social loafing
4. Groupshift

Question 11

Which of the following statements is true regarding brainstorming?

1. Research consistently shows that a group in a brainstorming session generates more ideas than an individual working alone.
2. Brainstorming encourages criticizing an idea as early as possible.
3. Brainstorming overcomes the problem of "production blocking."
4. Brainstorming can overcome the pressures for conformity.

Answer indication

Question 1

D. Diversity.

Question 2

C. Airline flight crew.

Question 3

A. Context.

Question 4

C. Students assigned to work together on an assignment.

Question 5

B. Informal.

Question 6

A. To consume fewer hours in decision making.

Question 7

B. Conformity.

Question 8

C. They represent a better way to use employee talents.

Question 9

A. They are marked by stipulated behaviors in pursuit of organizational goals.

Question 10

C. Social loafing.

Question 11

D. Brainstorming can overcome the pressures for conformity.