Organizational behaviour is the study of what people think, feel and do in and around organizations. It also encompasses how organizations interact with their environment. Organizations are groups of people who work interdependently toward some purpose. Organizations are collective entities. Organizational behaviour theories are important because they influence organizational events (1), they comprehend and predict work events (2)

Self-concept is an individual’s self-belief and self-evaluations. Our self-concept is defined at an individual, relational and collective level. An individual’s self-concept can be described by three characteristics: complexity (number of distinct and important roles), consistency (amount of self-views that require similar personality traits) and clarity (clear, defined and stable). Clarity increases with age because personality and values become

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The meaning and effect of money differ between men and women. Men attach more value to money than women. Women see money in terms of things they can do with it and men see it as a symbol of power and autonomy. People in countries with high power distance have a high priority for money.

Frequent, timely and accurate communication is the primary means through which employees and work units effectively synchronize their work. The functions of communication are coordination, organizational learning, decision making, changing behaviour and support employee well-being.

The communication process model states that messages are formed and encoded and decoded and feedback is formed and encoded before being