Verhoeven (2014). Test administration, measurements and scoring

On the test day, the test administrator needs to make sure the logistics are in order (1), needs to be sensitive to the client’s feelings and perceptions (2), needs to communicate clearly (3).

After scheduling the test, it is imperative to select the norm-groups with which to compare the client’s raw scores. Norm data provides important support for making good-quality decisions (e.g. generating the cut-off scores for personnel selection). It is impossible to have one individual do a test several times so the individual one-off scores is collected from the population in order to make comparisons.

The accuracy of conclusions drawn depends on the reliability of the test. In order to compare scores of two different constructs, it is necessary to standardize them.

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