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What are the costs of workplace conflict? - ExamTests 11

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Questions

Question 1

Which of the following is an example of ingroup-outgroup conflict?

  1. Peter doesn’t like people at work who are lazy.
  2. Rosie badmouths other teams in a volleyball competition she takes part in.
  3. Tommie wants to be the leader on a work project, but he’s not confident enough.
  4. Hannah had an argument with her workgroup colleague.

Question 2

Harry often gossips about other employees. What category of deviant behavior is it?

  1. Production
  2. Property
  3. Political
  4. Personal agression

Question 3

Which of the following is an example of a task conflict?

  1. Rick and Fay have been removed from the team they worked with after they were overheard making derogatory comments about one of their colleague's racial origin.
  2. Harry and Steve have been reprimanded by their project lead for spending too much time using the Internet for personal use at work.
  3. Linda and Daisy had a disagreement over which of their employees should be assigned to work on a high-priority project.
  4. Tara and her manager have just had a heated argument because Tara feels she has been overlooked for a promotion that was her rightful due.
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Answer indication

Question 1

B. Rosie badmouths other teams in a volleyball competition she takes part in.

Question 2

C. Political.

Question 3

C. Linda and Daisy had a disagreement over which of their employees should be assigned to work on a high-priority project.

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ExamTests with Essentials of Organizational Behavior: An Evidence-Based Approach by Scandura - 3rd edition

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Spotlight: topics

This content is also used in .....

ExamTests with Essentials of Organizational Behavior: An Evidence-Based Approach by Scandura - 3rd edition

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How to use power in an organization? - ExamTests 7
How is motivation related to performance? - ExamTests 8
How to motivate employees? - ExamTests 9
How to empower a team? - ExamTests 10
What are the costs of workplace conflict? - ExamTests 11
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What is the impact of diversity on organizational behavior? - ExamTests 13
How does culture impact an organization? - ExamTests 14
How does change affect the organization? - ExamTests 15

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