
Questions
Question 1
Which of the following is a benefit of participative decision-making?
- Decreasing information flow among members.
- Making fast decisions.
- Narrowing down diverse skills and knowledge of people involved.
- Making decisions that reflect the real nature of work.
Question 2
Ralf always turns in reports with punctuation errors. The reports of the three other employees on the QA report writing team always produce grammatically clean reports. Ralf is about to turn in another report, and his manager has already noticed errors. Ralf demonstrates ________. His sloppy reports can be attributed to an ________ cause.
- Low distinctiveness, low consensus, and high consistency; internal
- High distinctiveness, low consensus, and high consistency; external
- Low distinctiveness, high consensus, and high consistency; internal
- Low distinctiveness, low consensus, and high consistency; external
Question 3
Which of the following terms indicates the tendency of an individual to attribute his own successes to
internal factors while putting the blame for failures on external factors?
- Stereotyping
- Self-serving bias
- Distinction bias
- Selective perception
Question 4
Participative management is a method of management where ________.
- Low-level workers are responsible for making corporate policy decisions.
- Few representatives of workers sit on a company's board of directors.
- Subordinates share a significant degree of decision-making power with their immediate superiors.
- Representatives of workers form work councils and these councils must be consulted when management makes decisions about employees.
Question 5
During an employment interview, the HR director may judge people differently based on whether (s)he feels the behavior is internally of externally caused. During the interview, the applicant is on his best behavior, so the HR director may wonder if that behavior would change after hired, or in other words, if the individual would display different behavior under different circumstances. This would represent which of the following factors of attribution theory?
- Internally caused behaviors
- Consensus
- Distinctiveness
- Externally caused behaviors
Question 6
Chantal is the only person in her football team that has scored a goal in every match. In the last game, she played as well as always. According to the attribution theory, her behaviour will be attributed:
- Externally
- Both internally and externally
- Internally because of high consensus
- Internally because of high consistency
Answer indication
Question 1
D. Making decisions that reflect the real nature of work.
Question 2
A. Low distinctiveness, low consensus, and high consistency; internal.
Question 3
B. Self-serving bias.
Question 4
C. Subordinates share a significant degree of decision-making power with their immediate superiors.
Question 5
C. Distinctiveness.
Question 6
D. Internally because of high consistency.
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ExamTests with Essentials of Organizational Behavior: An Evidence-Based Approach by Scandura - 3rd edition
- What is organizational behavior? - ExamTests 1
- Does personality matter? - ExamTests 2
- How do emotions and mood influence employees? - ExamTests 3
- How do attitudes and job satisfaction influence the workplace? - ExamTests 4
- Why do people not see eye to eye? - ExamTests 5
- What makes a good leader? - ExamTests 6
- How to use power in an organization? - ExamTests 7
- How is motivation related to performance? - ExamTests 8
- How to motivate employees? - ExamTests 9
- How to empower a team? - ExamTests 10
- What are the costs of workplace conflict? - ExamTests 11
- How may communication affect organizations? - ExamTests 12
- What is the impact of diversity on organizational behavior? - ExamTests 13
- How does culture impact an organization? - ExamTests 14
- How does change affect the organization? - ExamTests 15

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