To make optimal use of the WorldSupporter platform, you can use the functionalities below. Most features are only available to logged in WorldSupporters.

Access level of the page

• Public: this content will be visible for everyone.
• JoHo WorldSupporters members: this content will be visible for JoHo members and logged in WorldSupporters
• JoHo WorldSupporters members with online access and extra services: this content will be visible for JoHo members with full online access.
• Private: this content will be visible for you (the author) in the 'My Collection' section of your personal magazine only - great for drafts or notes to yourself.

Add to my selected supporters: 

• You will be able to follow the latest contributions of this Supporter through your own profile pages.
• Supporters who are 'selected' many times will be highlighted on several WorldSupporter overview pages.

Categorise your own content

• When you add content you will be asked to 'catagorise' or tag your content.
• The categories that you select will be used in (search) filters, so other supporters that share your interests are more likely to find your contribution on selected pages
• Tags will be shown on your contribution page.
• Moderators will also be triggered to pick up your content to put in the 'spotlight' of the chosen category.
• When your content does not fit to some of the category options, don't worry, just leave that option blank.
• Does you content fit to multiple categories? Just click 'add another' to add an extra category.
• Doesn't your content fit in any of the categories? Then you are probably using the wrong platform....

Content & Contributions

• JoHo WorldSupporter provides people and organisations with different tools to share knowledge and experiences.
• You can compose the following contribution types:
  • Summaries: Book summaries, Course Pointers, Practice Exams, Study Guides & Study Notes
  • Texts: Blogs, Instructions, Opinions, Quotes, Statements & Tutorials
  • Tips: Events, Jobs, Sustainable Tips, Travel Tips and World Recipes
  • Updates: 'messages'
  • Tools: 'Bundles' (selections), 'Organizations', Magazines (themes an starting pages) and Topics (terms) are for moderators only
• Contributions that you make are listed in the 'My collection' section of your personal magazine, so you can easily return to your pages.
• Adding content on JoHo WorldSupporter is a functionality open and live to logged-in JoHo members to avoid misuse.
• More information about adding content can be found in the using content and tools on WorldSupporter.org starting page
• More information about JoHo memberships can be found on the register with JoHo WorldSupporter starting page     

Comments & Compliments

• You can add compliments and give feedback, so your favorite Supporters will be encouraged to add more and even better content.
• The author of the page will receive a notification by e-mail highlighting your comment.
• Adding comments on JoHo WorldSupporter is a functionality open and live to logged-in JoHo members.
• Anonymous visitors can also add a comment, but it will always be read by a moderator before it will be published, which can take up to 48 hours.
• Comments are listed in the 'My collection' section of your personal magazine, so you can easily return to the pages where you have commented before.
• When someone replies to your comment, you will receive a notification mail, when someone adds a new comment on a page where you also added a comment, you will not receive any notification.

Countries

• Contributions that apply to a specific country/continent will be listed on country & regions overview pages.
• Adding multiple countries to one contribution is allowed.
• Part of these contributions will be advertised at joho.org for additional exposure.
• Country moderators use these categories/labels to spot new relevant content for their followers.

Exposure

How can you influence the amount of exposure your contributions get?

• Complete profiles, with filled out mini CV, are more likely to get exposure on WorldSupporter main pages.
• Pick a title that is both catchy and informative using smartly selected keywords.
• Adding (sharp and supportive) images to your contributions will help others to click through to your content.
• WorldSupporter moderators select and highlight the contributions that fit their subject.
• A selection of contributions will also be highlighted on selected pages of www.joho.org.
• Supporters with many followers will be listed more prominently on the 'Best Supporters' page
• By actively participating in the Contributions/Comment section you can increase your personal exposure.

Favorite

• Content that is flagged as 'Favorite' will be highlighted on several overview pages.
• Content that you mark as Favorite will appear in your list of favorites on your personal profile (section: 'my collection' - only visible to you personally), making it easier to return to that page.
• Marking a page as your 'Favorite' can also be seen as a compliment to the author or a trigger to read for other browsing Supporters.
• For your privacy, it is not possible for other users to see which content you have tagged as 'Favorite'.

Follow

• By clicking the button '+ Follow' below the Authors avatar, you can add the Supporter to your list of selected Supporters.
• Newly published content by these authors will appear on your own personal magazine as well.
• A list of supporters that you follow is shown in the 'my selected supporters' section of your personal profile, visitors of your profile can not see this list.
• The number of 'Followers' a user obtains is used on the 'Favorite supporter' overview page.
• The Supporter you follow is not notified when you start or stop following, if you want an author to know you started following her/him you can add a compliment/comment below the contribution that triggered you to follow that Supporter.

JoHo WorldSupporter member

• Enjoying Benefits of WorldSupporter membership
  • You can use the navigation and follow your favorite supporters and organizations
  • You can create your own content, add contributions and post messages
  • You can save and collect your favorite content
  • You can read the posts and update
• Enjoying Benefits of WorldSupporter membership with full online access:
  • free access to all  he pages and summaries on WorldSupporter that are exclusive for members with an additional contribution to the goals of WorldSupporter
• Joining: you can become a JoHo WorldSupporter member here
• Downgrading: when you end of downgrade your JoHo membership, your WorldSupporter account will remain active, only your access  and service level and service will be reduced.

Media

• You can add media page as one of the tool of your WorldSupporter account. As the other page types it will appear also as teaser on your own magazine and the magazines of supporters that follow you.
• Media include photos, movies (links to YouTube/Vimeo or other platforms), (links to) presentations or documents.
• adding several photos in the same pages will create a slide show.
• For all file types a maximum upload size of 2MB is set, all bigger items can be shown through an external link.

Moderators

• A WorldSupporter moderator is a thematic guide through WorldSupporter content.
• What does a moderator do? A moderator manages a special moderator magazine next to his personal magazine. The modarator magazine serves as a starting point for other visiting supporters. 
• Moderators also search outside WorldSupporter for interesting web pages or blogs or for instance Youtube channels to refer users to.
• Want to know more about becoming a WorldSupporter moderator? Please fill out the contact form

Save for later

• No time to read a contribution directly? Or you want to read something again later?
• By clicking on the 'Save for later' flag, you can add the page to your list of selected content.
• This list appears in the 'my collection' section of your personal Magazine and is only visible to you personally.
• Additionally, pages flagged/marked as 'save for later' will be available when your are creating a bundle or magazine in the field called 'resources'.

Search

• There is also a Search & Find page

Sharing knowledge & Rules

• All contributions and comments should be written and made in the spirit of WorldSupporter. Which means aiming to contribute to a tolerant and sustainable world.
• Comments and contributions that do not meet the requirements, or seem to be made for the wrong reasons can be removed or set on private.

Sustainable Development Goals

• On September 25th 2015, countries adopted a set of 17 goals to end poverty, protect the planet and ensure prosperity for all as part of a new sustainable development agenda. Each goal has specific targets to be achieved over the next 15 years.
• On WorldSupporter you can show other what actions you take to reach these goals and inspire others to follow your lead.
• The 17 goals are a framework - your personal actions are part of a worldwide movement for a stronger, sustainable world.

Tags & Taxonomy

• The tags and taxonomy give you insight in the amount of contributions that are tagged by authors on specific subjects.
• This type of navigation can help find content that you could have missed when just using the search tools.
• Tags are organized per activity, country, organization, subject or field of study.
• Note: not all content is tagged thoroughly, so when this approach doesn't give the results you were looking for, please check the search tool as back up.

WorldSupporters: memberships, access and extra services

• You can join WorldSupporter for free by creating a WorldSupporter Profile.
  • you will be able to add your WorldSupporter CV
  • you will be able to follow your favorite topics
• You can join WorldSupporter as a JoHo member to get access to basic services
  • you will be able to add posts and comments to help other supporters and get notifications
  • you will be able to ask for permission to add content
  • you will be able to save and collect content made by other supporters
  • you will be able to follow other supporters
  • you will have access to all content with the access level 'WorldSupporters members', that is uploaded and made by other Supporters.
  • You are a valued member who makes an additional contribution to JoHo worldsupporter
• You can join WorldSupporter as a JoHo member with extra services and online access
  • you will be able to use all basic services
  • you will have access to all content, summaries and study assistance
  • you will be able to a to add content
  • You are a valued member who makes an additional contribution to JoHo worldsupporter

Read more

• Read more about the WorldSupporter content options
• Register with JoHo WorldSupporter: starting page
• Summaries & Study Assistance - Starting page
• WorldSupporter.org - Start

What is you Personal Profile and how can you use it?

• Your profile or user page is is your starting point on WorldSupporter, it is also the page that other WorldSupporters will visit to read more about you and your contributions to WorldSupporter.
• You can compose your own page using the following contribution types:
  • Text & Stories
    • Texts: Blogs, Instructions, Opinions, Quotes, Statements, Tutorials
    • Summaries: Book summaries, Course Pointers, Practice Exams, Study Notes
  • Tips & Suggestions:
    • Tips:  Events, Travel Tips, World Recipes,
    • Suggestions: Jobs opportunities, Volunteer opportunities, Internship opportunities
  • Tools & Navigation
    • Bundles (selections)
    • Media (movies, photos, documents)
    • Starting pages ('magazines')
    • Updates ('messages')

How to use Comments, Compliments and Kudos?

• You can add compliments and give feedback, so your favorite Supporters will be encouraged to add more and even better content
• The author of the page will receive a notification by e-mail highlighting your contribution
• Adding comments is a functionality only open and live to logged-in users to avoid misuse
• Anonymous visitors can add a contribution, but it will always be read by a moderator before it will be published, which can take up to 48 hours
• All comments should be written and made in the spirit of WorldSupporter. Which means aiming to contribute to a tolerant and sustainable world. Contributions that do not meet the requirements, or seem to be made for the wrong reasons can be removed or set on private.
• Comments are listed in the 'My collection' section of your personal magazine, so you can easily return to the pages where you have commented before
• When someone replies to your comment, you will receive a notification mail, when someone adds a new comment on a page where you also added a contribution, you will not receive any notification.

How to use Texts an Stories?

• Texts and Stories can be created in the format you prefer:
  • Statements: Opinions, Proverbs, Quotes
  • Stories: Blogs, Interviews  Personal Stories, Diaries
  • Tutorials: Instructions, Teaching Materials
• Read more: Text & Stories (including how to use the text editor)
• Create and contribute: add your Text or Story

How to use Summaries and Study Notes?

• You can use the specific content type Summaries & Study Notes for summarized versions of study material. This way you can help your fellow students at home and abroad with practice materials and a better understanding of the study material. This content type allows you to explain a certain subject. This can be based on your own texts or on summarized versions of study material. Many Supporters use this type for university course material, but feel free to use it as a broad tool for knowledge transfer
• Always make sure that you do not violate copyright if you use material from others and make good use of source listings
• Read more about: WorldSupporter Summaries & Study Notes
• Create and contribute: Add your Summary or Study Note

How to use Tips and Suggestions?

• With Tips & Suggestion you van make a short tips on job opportunities, exams, packing lists, travel destinations, tours, local customs, your favorite world recipes, events. This basic tools allows quick additions to your (Personal) Magazine. When your message needs accompanying images or comprehensive text, creating a blog, media page of even a bundle would be a better option
• Read more about: WorldSupporter Tips & Suggestions?
• Create and contribute: Add your Tip or Suggestion

How to use Media?

• With the Media tool you can share movies, photos, presentations or documents.
• Uploaded Media can tell their own story or can be used to strengthen one of your other contributions (such as Blogs, Magazines or Summaries)
• Read more about: WorldSupporter Media
• Create and contribute: Add your Media

What are Bundles?

• Bundles are selections of existing content on WorldSupporter.org This tool offers a basic structured overview of conten. tA bundle makes it easier for users to navigate from one page to another, because below a page that you have added to a bundle a automated back link is created. You can create your own Bundle from content shared by others, by yourself or a mix of both.

What are Theme Pages ('Magazines')?

• On a Theme or Starting Page you can bring together all your information or items connecting to one subject of your choice. This tool offers the most space for self-determination on what information you want to show in which place.
• A Theme Page will make it easier for visitors to find all your contributions and easier for you to advertise your content and inspire other

What are 'Updates'?

• An Update is a content form for private messages. A quick way to share a message with only designated WorldSupporter Moderators or employees.
• Updates give other WorldSupporter moderators insight into your activities on the WorldSupporter platform and beyond
• You write an Update to inform your assigned moderator about an activity you have carried out, content that you have added to WorldSupporter or, for example, to draw extra attention to an event.
• Read more about: WorldSupporter Updates

Where to read more?

• Using content and tools on WorldSupporter.org

No account on WorldSupporter.org?

• Your account and login on WorldSupporter.org is separate from your account on JoHo.org due to digital security and the different roles of both websites.
• With your account on WorldSupporter.org you can also create your own content and put it on the website. With your account on JoHo.org you have insight into your subscriptions, memberships and insurances.
• Go to the create account page: 'Join WorldSupporter', where you can create an account and profile for WorldSupporter.org.

Not able to fill in all required fields by creating an account on WorldSupporter.org?

To create an account on WorldSupporter you have to fill in following required fields:

• Username
  • Spaces are allowed; punctuation is not allowed except for periods, hyphens, apostrophes, and underscores.
• E-mail Address:
  • use an existing e-mail address,
  • for access to content for JoHo members and exclusives you need to use the same e-mail adress as when you registered on JoHo.org
• First Name:
  • same rules as for your username
• Last name:
  • same rules as for your username
• Are you a JoHo WorldSupporter Member?:
  • When you are not a JoHo member, you select: "I am not a JoHo WorldSupporter member yet"
  • When you are a JoHo member (donateur), you select: "I am a JoHo WorldSupporter member without extra services"
  • When you are a JoHo member with extra services (abonnee), you select: "I am a JoHo WorldSupporter member with extra services and online access"
  • When you don not know which membership you have:  go to www.JoHo.org, log in and check on you account page you will see which membership is mentioned (or check the confirmation e-mail, which is sent after you filled in the membership form on joho.org)
• WorldSupportership!:
  • Fill in at least one activity in the field of helping out another or your surroundings
• Profile Picture:
  • Upload your profile picture :
    • files must be less than 2 MB.
    • Allowed file types: png, jpg, jpeg.
  • crop your picture (adjust within the margin)
  • save your picture
• Follow content of your favorite subject or organization on your own profile:
  • Select your favorite subject or organization to follow on your profile by typing the name of the country, topic or organization of your choice
  • Examples include your student organization, your working field or your country of interest.
  • Use only 1 subject or organisation!
• Privacy:
  • choose who can see your profile and account page
• Create new account (button):
  • Click to save and go the confirmation e-mail to activate your account with the confirmation link

Not able to create your account with an error message?

• Are you already a JoHo member (donor or subscriber): then use the same e-mail address as when you registered at JoHo.org (you also use that e-mail address for logging into joho.org).
• Do you get the message that the e-mail address is already in use: then use the 'forgot password' option to regain access to your account.
• Switch browsers or devices. If it doesn't work in another browser either, try again later or contact JoHo WorldSupporter

Not activated your account on WorldSupporter.org?

• After you create an account on WorldSupporter.org by filling in the form and pushing the 'create account' button, you receive e-mail for the necessary confirmation link
• By clicking this link or copying and pasting it to your browser you log in once and will lead you to visit a page where you can set your password.
• After setting your password, you will be able to log in at https://www.worldsupporter.org/user
• After you logged in for the first time, you can complete your account and profile page

Not able to login?

• Go to the login page to log in, or use the "log in" link at the top right of the menu, visible on every page.
• Instead of your username, you can also login with your e-mail address.

Not able to log in after you receive and use the confirmation link?

• Go to the login page to log in, or use the "log in" link at the top right of the menu, visible on every page.
• Choose 'request new password'.
• You will then receive a link that allows you to log in and be redirected directly to a page where you need to set a new password.
• If this does not work out you can contact JoHo WorldSupporter

Not able to remember, set or use your password?

• Instead of your username, you can also login with your e-mail address.
• Forgot your password? Click on the 'Log in' link at the top right of any page and choose 'request new password'.
• You will then receive a link that allows you to log in and be redirected directly to a page where you need to set a new password..
• Please enter a new password immediately, the link you receive is only valid for 1 day
• Please note that your password is case sensitive, so please check that Caps Lock is on or off.
• If the problems with your password persist, try logging in with another browser (e.g. Firefox or Chrome etc, depending on what you have already tried, ) and/or disable your password manager function if you are using it.
• In an exceptional case, a maintenance activity may have taken place, try again later or contact WorldSupporter

Being able to log in, but still not able to read all exclusive content or summaries?

• Make sure you are a JoHo member with extra service and online access
  • As a member without extra services (<10 euro yearly) you will not have be able to read exclusive content
  • If you want to upgrade your membership  (10 euro yearly or more) to read exclusive content access  you can: change your membership
  • If you are not a member yet, you can: become a member
• Make sure you selected the right access on your WorldSupporter account
  • go to your account (profile) page
  • press the "Edit profile' button
  • go to 'Profile'
  • go to the field 'Are you a JoHo WorldSupporter Member?
    • choose the right access : 'JoHo WorldSupporter member with full online access'
  • press the button 'Save' at the end of you page
• If this does not work out you can contact JoHo WorldSupporter

Access to all shared materials, but suddenly no longer?

• If you suddenly lost access to shared materials that you previously had access to, one of the following situations may apply:
  • The e-mail address of your WorldSupporter account is not the same as that of your member registration.
  • The direct debit for your membership has failed.
  • A supporter has chosen to set the access level of the shared material to 'JoHo WorldSupporter member with full access' and you are not yet a 'JoHo WorldSupporter member with full online access'.
• To indicate that you wish to register a second email address with your JoHo membership, please log in to joho.org and fill in the form for adjustments on JoHo.org
• If a direct debit has failed, you will be contacted by JoHo WorldSupporter, please check your spam folder to see if you have missed a message.
• Make sure you are a JoHo member with extra service and online access and that you selected the right access on your WorldSupporter account
• If you continue to experience problems, please contact WorldSupporter, stating the specific pages you want to use and, if possible, the error message you receive.

No access the private or public content?

• Private content is visible for you (the author) in the 'My Collection' section of your personal user page only and is great for drafts or notes to yourself
  • If you have trouble accessing your private content, you can check whether you are logged in at the top right of JoHo WorldSupporter. If you are not yet logged in, you can try to log in and visit your private content again
  • If you have trouble accessing your private content once you are logged in, you can contact JoHo WorldSupporter via the contact form with a description of the page you want to visit
• Public content is visible for all visitors of WorldSupporter
  • If you have trouble accessing public content, you can check your internet connection. If your internet connection is down, you can try to visit the page later, with a better internet connection.
  • If you have trouble accessing public content with a working internet connection, you can check the access level of the page you try to visit. Authors can change the access level of their content
  • If you keep experiencing problems with accessing the public content, please contact JoHo WorldSupporter via the contact form with a description of the page you want to visit